
Thank you for visiting to my portfolio!
- NAME:Yukina Aoyama
 - COUNTRY:Japan
 - ADDRESS:Sydney in Australia
 - EDUCATION:Sapporo University, Faculty of Law, Department of Law (2016)
 - CAREER:
- Study Abroad Agent Business and sales (JUL 2024)
 - Human Resources Recruitment in IT Industry (SEP 2021 - APL 2024)
 - Talent Acquisition Specialist freelance (SEP 2020- AUG 2021)
 - Recruitment leader in a Leading E-Commerce Platform. (JUN 2018 -OCT 2020)
 - Sales Executive in Department Store (APL 2016 – JAN 2018)
 
 
Expertise and Skills
My expertise lies in HR recruitment and client relations, but I am also proficient in the following tasks. I am looking for opportunities in Sydney!
HR Recruitment &Organizational Development
- Selection of Recruitment Channels Aligned with Budget
 - Strategically creating recruitment plans based on hiring objectives.
 - Conducting Interview Training for Hiring Managers
 - Job Description Creation and Management
 - Candidate Sourcing
 - Conducting Initial Interviews
 - Phone Interviews
 - Secondary Interviews and Beyond
 - Offer Negotiations
 - Finalizing Terms
 - Other Related Tasks
 
General and Sales Administration
- Attendance Management
 - Payroll Processing
 - Employee Management
 - Customer Relationship Management
 - Outbound and Inbound Calls
 - Other Related Tasks
 
ToC/ToB Sales & Customer Service
- Outbound and Inbound Calls
 - Customer Service
 - Handling Complaints
 - Training New Staff
 - Customer Interaction and Sale
 - Other Related Tasks
 
Study Abroad Agent
- Direct Client Sales
 - Business-to-Business Sales
 - Client Support
 - Other Related Tasks
 
***My Career Briefly***
Study Abroad Agent Business and sales (OCT 2024)
As a Study Abroad Counselor at International Communication Network Japan Pty Ltd, I primarily provide personalized guidance on Australian universities and graduate programs, working closely with each client over extended periods. My approach focuses on deep, relationship-based consulting, considering long-term goals such as potential permanent residency and career paths post-return to Japan. Responsibilities include managing client relationships, meeting sales targets, and handling all aspects of the application process to ensure a streamlined, strategic journey for clients pursuing their educational goals abroad.
Study Abroad Agent Business and sales (JUL - SEP 2024)
As a Study Abroad Counselor at International Communication Network Japan Pty Ltd, I provided free guidance on Australian language schools, vocational institutions, and universities. My responsibilities included conducting one-on-one counseling for study destinations, managing client relationships, meeting sales targets, and overseeing visa applications and all necessary administrative support to ensure a smooth process for clients studying abroad.
Recruitment Specialist - Energy IT Company (2023 - 2024)
As a mid-career recruitment specialist, I managed the entire recruitment process, from planning to operations.
- Development of Recruitment Plans
- Defining Candidate Requirements
- Selecting Recruitment Channels and Creating Job Descriptions
- Direct Sourcing and Candidate Engagement
- Comprehensive Candidate Management
I independently coordinated interviews and offer negotiations, collaborating closely with business units to finalize terms.
Recruitment support - Advertising Creative IT Company(2021 - 2023)
In this role, I focused on designing recruitment systems and constructing selection processes.
- Establishing a Headhunting Team
- Defining Recruitment Criteria
- Selecting Recruitment Channels
- Managing Recruitment Operations
- Providing Interviewer Training
Handled over 1,000 candidates monthly with a two-member team and was awarded MVP in 2021 for outstanding performance
Talent Acquisition Specialist - freelance (2020 - 2021)
Managed recruitment channels and job postings for engineering positions, screened 200-300 applications daily, scouted candidates, and conducted initial online interviews for new business ventures.
Additionally, handled customer complaints for a major company and supported various recruitment and operational tasks.
Recruiter and Administrative Assistant - Leading E-Commerce Platform(2018 - 2020)
Managed recruitment tasks and administrative duties, supporting candidates from initial contact to onboarding.
- Job Posting Creation and Management
- Hosting Company Orientation Sessions
- Planning New Employee Training
- Attendance and Payroll Management
- Data Compilation and Analysis
Ensured compliance with labor laws and provided employee support.
ToC Sales Representative - Heritage Apparel Brand (2016 - 2018)
Worked in a luxury custom-made suit department, handling customer service, sales, budgeting, and client management.
- Personalized Suit Recommendations
- Post-Purchase Follow-Ups
- Meeting and Exceeding Sales Targets
Achieved the top sales performance on the floor and ranked first in customer satisfaction.